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District Department of Transportation

Request Repairs

Close up of road paving machine

To request repair services call the Mayor's Citywide Call Center at 311 or complete a service request online using the District government's Service Request Center. Once completed, a service request will be generated and a service request number will be provided to track the status of the request. Please call 311 or (202) 727-1000 if the problem hasn't been repaired by the specified date of completion. Please reference your service request number.

Pothole Repair

Request this quick effective temporary repair to extend the life of the driving surface before milling and paving takes place.


Street Resurfacing

Starting in spring and continuing through the fall, DDOT performs annual routine street maintenance to keep the District’s roadways as close as possible to a newly constructed condition. See the Weekly Construction Update and PaveDC Plan to find out where we are working. 


Alley Restoration

Request repairs be made to maintain the safety and function of alleys in the District.


Sidewalk Repair

Request sidewalk repair to ensure safe usage of the District’s sidewalks by addressing structural and safety concerns.


Pavement Markings

Request repairs or new pavement markings, including include crosswalk lines, turn arrows, lane dividers, and bike lanes.


Street Repair

Request street repair to mitigate damage/wear-and-tear to roadways in the District.


Street Signs

Request street sign services, including the replacement of missing or damaged signs.


Street and Alley Light Repair

Request installation and/or maintenance of street/alley lights throughout the District.


Streets Suspended from Excavation for Five Years

Provides a listing of those streets that have recently been restored or repaved and are under an excavation suspension/moratorium for five subsequent years, except in cases of emergency.