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Americans with Disabilities Act - Equal Access for People with Disabilities - Title I - Title II - Title IV

The District Department of Transportation (DDOT) has a firm commitment to not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities, and will honor and work to satisfy the requirements of Title I, Title II, and Title IV of the Americans with Disabilities Act of 1990 (ADA).


DDOT does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the US Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

ADA Coordinator

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a DDOT’s program, service, or activity, or is presented with an access barrier within the Public Rights-Of-Way (PROW) should contact either the immediate responsible DDOT manager or Cesar Barreto, ADA / Section 504 Coordinator, Transportation Equity and Inclusion Office, District Department of Transportation. Mr. Barreto can be reached at (202) 671-2829, by email at [email protected], or in writing at 55 M Street, SE, Fourth  Floor, Washington, DC 20003. Complaints that a DDOT program, service, or activity is not accessible to persons with disabilities should be directed to Cesar Barreto.

Grievance Procedures

DDOT has adapted the following in order to comply with Title 28 CFR Part 35.107. This procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provisions of services, activities, programs, or benefits by DDOT.

Policies and Procedures

DDOT will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all District programs, services, and activities.

Transition Plan

DDOT’s ADA Transition Plan was created to inform all administrations within DDOT of the commitment to modify all existing PROW so that pathways are accessible and support Title II of the ADA.  

  • 2016 ADA Transition Plan for the Public Right of Way (pdf) (txt)

Inventory of barriers

Who to Contact

Cesar Barreto

ADA/Section 504 Coordinator
Transportation Equity and Inclusion Office
District Department of Transportation
55 M Street SE, 7th floor, Washington DC 20003
Desk (202) 671-2829

Effective Communication

DDOT will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Department’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. To provide these aids and services for a time-limited occurrence we ask to be provided as much advance notice as is possible; with a seven-day advance notice being the minimum for permitting us a reasonable opportunity to satisfy the request. However, no matter what length of notice is provided, we will try to meet requests up until the time of the occurrence.


DDOT is responsible for the Public Right of Way (PROW); to ensure that it is safe, supports the viability of our neighborhoods and businesses, is environmentally positive, and is accessible. To assist in meeting the access needs of the users the Department has established a formal grievance procedure where persons with disabilities can identify accessibility concerns that they may have regarding the PROW and the Department will respond to these concerns in a timely, communicative, and if preferred, confidential process.

The Department is fully committed to upgrading the PROW so that people with disabilities have equality in access and safety in their travel opportunities in the District. Whenever the Department substantially paves, repaves, resurfaces, or engages in construction of a roadway, bridge, or tunnel, it will bring that portion into compliance with the ADA. The Department adheres to the guidance provided in the Public Rights of Way Advisory Guidelines (PROWAG), drafted in 2005 by the US Access Board. Specific technical specifications can be found in the Design and Engineering Manual (April 2009) - Chapter 29.

The ADA does not require the Department to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

The Department will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Section 504

The primary purpose of the DDOT’S program is to ensure that pedestrians with disabilities have the opportunity to access the District’s transportation systems in a meaningful and safe manner. Section 504 states that “no qualified individual with a disability in the United States shall be excluded from, denied the benefits of, or be subjected to discrimination under” any program or activity that receives Federal financial assistance.

As a recipient of Federal aid responsible for roadways and pedestrian facilities, DDOT does not discriminate on the basis of disability in any highway transportation program, activity, service or benefit that DDOT provides to the general public; and makes efforts to ensure that people with disabilities have equitable opportunities to use the public rights-of-way system. Laws and regulations require accessible planning, design, and construction to integrate people with disabilities into mainstream society.

Section 504 requirements are covered under 49 CFR Part 27, Nondiscrimination on the Basis of Disability in Programs and Activities Receiving or Benefiting from Financial Assistance.

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