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District Department of Transportation

Americans with Disabilities Act - Equal Access for People with Disabilities - Title I - Title II - Title IV

The District Department of Transportation (DDOT) has a firm commitment to not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities, and will honor and work to satisfy the requirements of Title I, Title II, and Title IV of the Americans with Disabilities Act of 1990 (ADA) and Section 504 of the Rehabilitation Act of 1973 requirements covered under 49 CFR Part 27, Nondiscrimination on the Basis of Disability in Programs and Activities Receiving or Benefiting from Financial Assistance.


DDOT does not discriminate based on disability in its hiring or employment practices and complies with all regulations promulgated by the US Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

ADA Coordinator

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a DDOT’s program, service, or activity, or is presented with an access barrier within the Public Rights-Of-Way (PROW) should contact either the immediate responsible DDOT manager or Xavier Davis, ADA Coordinator, Transportation Equity and Inclusion Office, District Department of Transportation. Mr. Davis can be reached at (202) 671-2002, by email at [email protected], or in writing at 250 M Street, SE, Washington, DC 20003.

Policies and Procedures

DDOT will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all District programs, services, and activities.

Grievance Procedures

DDOT has adapted the following in order to comply with Title 28 CFR Part 35.107. This procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provisions of services, activities, programs, or benefits by DDOT.


DDOT is responsible for the Public Right of Way (PROW); to ensure that it is safe, supports the viability of our neighborhoods and businesses, is environmentally positive, and is accessible. To assist in meeting the access needs of the users the Department has established a formal grievance procedure where persons with disabilities can identify accessibility concerns that they may have regarding the PROW and the Department will respond to these concerns in a timely, communicative, and if preferred, confidential process.

The Department is fully committed to upgrading the PROW so that people with disabilities have equality in access and safety in their travel opportunities in the District. Whenever the Department substantially paves, repaves, resurfaces, or engages in the construction of a roadway, bridge, or tunnel, it will bring that portion into compliance with the ADA. The Department adheres to the guidance provided in the Public Rights of Way Advisory Guidelines (PROWAG), drafted in 2011 by the US Access Board. Specific technical specifications can be found in the Design and Engineering Manual (January 2019).

The ADA does not require the Department to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

The Department will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Transition Plan

DDOT’s ADA Transition Plan was created to inform all administrations within DDOT of the commitment to modify all existing PROW so that pathways are accessible and support Title II of the ADA.

ADA Transition Plan

Effective Communication

DDOT will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Department’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. To provide these aids and services for a time-limited occurrence we ask to be provided as much advance notice as possible; with a seven-day advance notice being the minimum for permitting us a reasonable opportunity to satisfy the request. However, no matter what length of notice is provided, we will try to meet requests up until the time of the occurrence.

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