DDOT is currently replacing all of the bus shelters in the District with new, modern shelters, under a 20-year agreement with Clear Channel.
Clear Channel provides and maintains the new bus shelters located throughout the city. In addition, through revenue generated and paid to the District from the sale of advertising on the bus shelters, the District has earmarked $100 million to finance the Great Streets program to improve and beautify some of the major transportation corridors in the District.
Residents can request new shelters or report problems about the bus shelter program by contacting the Mayor's Citywide Call Center at 311 or completing a service request online using the District government's Service Request Center. Safety sensitive requests are responded to within 24 hours once the request is forwarded to Clear Channel.