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District Department of Transportation

Shared Fleet Permits in the District

2022 Permits for Shared Fleet Devices

The following companies have been permitted for the 2022 calendar year.  

Company Contact Information
Bird (2,220 scooters)

866-205-2442 

[email protected] 

https://www.bird.co

Lime (2,500 scooters)

1 (888) 546-3345 

[email protected] 

https://help.li.me/hc/en-us 

Lyft (1,720 scooters)

1-877-452-6699 

https://lft.to/lbs-support 

https://www.lyft.com/scooters/washington-dc 

Skip by Helbiz (2,500 scooters)

888-974-9074 

[email protected]

www.Helbiz.com  

Spin (2,500 scooters)

888-249-9698 

[email protected] 

spin.app  

JUMP by Lime (2,500 bikes)

1 (888) 546-3345 

[email protected]  

www.li.me  

 

When calling the shared fleet device operators’ helpline, please have the unique ID number of the device located on the downtube of the device. Misparked vehicles can also be reported using 311. If using the 311 app, the request is “dockless vehicle complaint”.

The Terms and Conditions governing the 2022 program are available below for shared fleet electric scooters and bikes.  

Fleet Increases 

During the permit period, companies may be eligible for fleet increases. To apply, companies must submit reports that are detailed in the Fleet Increase Requests document below. 

Applications for new operators are currently closed.  

If you would like to be notified of upcoming applications, please complete the form linked below. Updates will also be posted on this website.

Link to form: https://app.smartsheet.com/b/form/4913af1f595d42bb8e4609a6ef9cb4e0

Do you have any questions that are not answered on this page? Please email [email protected].  


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