Supervisory Program Analyst/Business Services Manager for the District Department of Transportation (DDOT). Shannon manages the agency’s headquarters' day-to-day operation and oversees the maintenance and contractual services of nine other DDOT facilities. As the Business Service Supervisor, Shannon procures, manages, and coordinate the distribution of the agency office supplies, employee credential, and facilities access.
Prior to joining DDOT, Shannon was part of the Mayor’s Office of Policy and Legislative Affairs in January 2007 and was later reassigned to DDOT in May 2007 as a Staff Assistant. During her tenure, Shannon has advanced both her education and professional career. Shannon earned a master’s degree in Public Administration in 2015 and recently joined the executive leadership team as the Supervisory Program Analyst/Business Services Manager.