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Shirley Kwan-Hui is the Chief Administrative Officer (CAO) at the District Department of Transportation (DDOT). The CAO serves as an advisor to the agency director and the executive team and is responsible for a variety of administrative functions such as, information technology management, human resources, budget and financial management with strategic resource allocation, safety and security, facilities and support services, procurement and contract management, and other administrative services to ensure effective departmental performance within DDOT.