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DDOT Provides Update to its 10th Potholepalooza

Thursday, May 3, 2018
District residents are encouraged to keep submitting pothole requests

FOR IMMEDIATE RELEASE

Media Contacts

Terry Owens — (202) 763-8635, [email protected]
Michelle Phipps-Evans — (202) 497-0124, [email protected]
 

(Washington, DC) - The District Department of Transportation (DDOT) filled more than 5,000 potholes during the 10th annual Potholepalooza campaign, which ended Monday, April 30, 2018. Launched Friday, April 6, by Mayor Muriel Bowser, Potholepalooza expedited pothole repairs reported by District residents and commuters from the normal 72 hours to 48 hours. To recognize the 10th anniversary, Mayor Bowser also launched her PaveDC initiative, which aims to repair all District roads in poor condition by 2024.

"Mayor Bowser is committed to eliminating all roads in poor condition and bringing our infrastructure into a state of good repair," said DDOT Director Jeff Marootian. "Community residents are essential partners in our work to improve the condition of our roads. With their repair requests during Potholepalooza, we have made substantial progress."

During the month-long Potholepalooza campaign, DDOT received approximately 960 service requests for pothole repairs and closed nearly 1,070 service requests. DDOT kept its promise to fix potholes within 48 hours, and the median time to close a service request was 44 hours. In the current fiscal year, DDOT filled more than 12,000 potholes citywide.

Although Potholepalooza has come to a close, DDOT will continue to fill potholes within 72 hours of the request. Residents and commuters are encouraged to continue reporting potholes by contacting the Mayor’s Call Center at 311 in any of the following ways—calling 311, visiting online at 311.dc.gov, or by using the DC311 smartphone application.

Generally, DDOT attacks potholes with a results-driven, measurable approach. Even before Potholepalooza kicks off each spring, DDOT proactively identifies and fills several potholes on the streets.

The mission of the District of Columbia government's Department of Transportation (DDOT) is to enhance the quality of life for District residents and visitors by ensuring that people, goods, and information move efficiently and safely with minimal adverse impact on residents and the environment. Follow us on Twitter; like us on Facebook and Instagram. Visit the website at www.ddot.dc.gov. Visit goDCgo.com for more information.