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DC Circulator Introduces Improved Bus Stop Flags Systemwide to Enhance Customer Experience

Thursday, February 16, 2017


Media Contacts

Terry Owens — (202) 763-8635, [email protected]
Michelle Phipps-Evans — (202) 497-0124, [email protected]

(Washington, DC) The DC Circulator's bus stop flags are getting a makeover. The District Department of Transportation (DDOT) is installing more than 130 redesigned bus stop signs throughout the six-route system.

“DC Circulator’s new stop flags are designed to improve customer service through enhanced readability and the inclusion of helpful information like the stop number and contact information," said DDOT Director Leif Dormsjo.

DC circulator flagsThe installation process will last five-to-six weeks. Each new flag will now be equipped with the following:

  • A unique bus stop identification number
  • Respective color-coded route icon
  • DC Circulator website address
  • New customer service phone number

    If riders need to contact the DC Circulator, call the new customer service number (202-671-2020) and provide the bus stop ID number.

    For real-time stop flag installation updates, follow DC Circulator on Twitter and Facebook. Also, visit the http://www.dccirculator.com/new-and-improved-stop-flags/ for additional information.

The mission of the District Department of Transportation (DDOT) is to enhance the quality of life for District residents and visitors by ensuring that people, goods, and
information move efficiently and safely with minimal 
adverse impact on residents and the environment.

Follow us on Twitter for transportation-related updates and more; like us on Facebook and visit the website at www.ddot.dc.gov. Visit goDCgo.com for more information on transportation options in the District.