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District Department of Transportation

Dockless Vehicle Permits in the District

2021 Permits for Dockless Vehicles

The following companies have been permitted for the 2021 calendar year.  

Company Contact Information
Bird (1,220 scooters)

866-205-2442 

[email protected] 

https://www.bird.co

Lime (2,500 scooters)

1 (888) 546-3345 

[email protected] 

https://help.li.me/hc/en-us 

Lyft (1,620 scooters)

1-877-452-6699 

https://lft.to/lbs-support 

https://www.lyft.com/scooters/washington-dc 

Skip by Helbiz (2,500 scooters)

888-974-9074 

[email protected]

www.Helbiz.com  

Spin (2,500 scooters)

888-249-9698 

[email protected] 

spin.app  

Helbiz (1,470 bikes)

888-974-9074 

[email protected] 

www.Helbiz.com

JUMP by Lime (2,500 bikes)

1 (888) 546-3345 

[email protected]  

www.li.me  

 

When calling the dockless operators’ help line, please have the unique ID number of the vehicle which is located on the downtube of the vehicle.  

The rules governing the 2021 program are available below for scooters and here for bikes.  

Fleet Increases 

During the permit period, companies may be eligible for fleet increases. In order to apply, companies must submit reports that are detailed in the Fleet Increase Requests document below. 

Applications for new operators are currently closed.  

If you would like to be notified of upcoming applications, please complete the form linked below. Updates will also be posted on this website.

Link to form: https://app.smartsheet.com/b/form/4913af1f595d42bb8e4609a6ef9cb4e0

Do you have any questions that are not answered on this page? Please email [email protected].  


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