- Emergency Inspection: 4–24 hours
- Emergency Removal: 4–48 hours
DDOT’s Urban Forestry Administration (UFA) is on-call 24 hours a day to respond to tree emergencies that are blocking transportation corridors. Call 311 (311.dc.gov) to report any fallen trees or limbs in public space.
Private property trees and limbs that fall are the responsibility of the property owner. The owner should call a private tree contractor to remove any of their fallen trees or limbs.
If wires are involved, contact Pepco immediately at (202) 872-3432 and do not touch the tree or wire. Trees can become energized and dangerous. Pepco and its contractors are the only entities in the District of Columbia authorized to conduct tree work within 10 feet of power lines.
During events with multiple tree incidents, DDOT will clear, in order of priority, major arterial streets, minor streets, alleys for emergency vehicle access, and sidewalks.