Your #1 resource for transportation information & options to make getting into and around the District easier than ever.
Americans with Disabilities Act Coordinator
Americans with Disabilities Act (ADA) - Equal Access for People with Disabilities - Title I, II, and IV
District Department of Transportation’s is committed to equal access for people with disabilities and to meet its obligations under the Americans with Disabilities Act.
District Department of Transportation has a firm commitment to not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities, and will honor and work to satisfy the requirements of Title I, Title II, and Title IV of the Americans with Disabilities Act of 1990 (ADA).
The District Department of Transportation does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).
The District Department of Transportation will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the Department’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments. To provide these aids and services for a time-limited occurrence we ask to be provided as much advance notice as is possible; with a seven day advance notice being the minimum for permitting us a reasonable opportunity to satisfy the request. However, no matter what length of notice is provided, we will try to meet requests up until the time of the occurrence.
Modifications to Policies and Procedures
The District Department of Transportation will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all District programs, services, and activities. For example, individuals with service animals are welcomed in Department offices where pets are generally prohibited.
The District Department of Transportation is responsible for the Public Right-of-Way (PROW); to ensure that it is safe, supports the viability of our neighborhoods and businesses, is environmentally positive, and is accessible. To assist in meeting the access needs of the users the Department has established a formal grievance procedure where persons with disabilities can identify accessibility concerns that they may have regarding the PROW and the Department will respond to these concerns in a timely, communicative, and if preferred, confidential process. See Attachment A – PROW Compliance Inquiry Process.
The Department is fully committed to upgrading the PROW so that people with disabilities have equality in access and safety in their travel opportunities in the District. Whenever the Department substantially paves, repaves, resurfaces, or engages in construction of a roadway, bridge, or tunnel, it will bring that portion into compliance with the ADA. The Department adheres to the guidance provided in the Public Rights of Way Advisory Guidelines (PROWAG), drafted in 2005 by the US Access Board. Specific technical specifications can be found in the Design and Engineering Manual (April 2009) - Chapter 29, and other Chapters on the District's Office of Disability Rights (ODR) website.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a Department program, service, or activity, or is presented with an access barrier in the PROW should contact either the immediate responsible DDOT manager or Mr. Cesar Barreto, ADA Coordinator, Office of Civil Rights, District Department of Transportation. Mr. Barreto can be reached at (202) 671-2829, by email at email@example.com, or in writing at 55 M Street, SE, 4th Floor, Washington, DC 20003. Complaints that a District Department of Transportation program, service, or activity is not accessible to persons with disabilities should be directed to Mr. Cesar Barreto.
The ADA does not require the Department to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
The Department will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.