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Services

Public Works
Alley Repair - alley repair machine and workers repaving alley

You can request alley repair services by calling the Mayor's Citywide Call Center at 311 or completing a service request online using the District government's

permits, licenses and cerfitications
Apply for a Tree Permit - several adults and children assiting to plant a tree

Residents and contractors who wish to plant, prune, or remove a tree within the public right of way must  obtain permission from the Urban Forestry Administration.

Parking Service Icon
Bicycle Parking - a rack with several bikes parked side by side

DDOT provides convenient, secure and protected parking for bicycles across the District.

 Public safety
Bus Stop Change Service Request - red and grey double-length bus pulling up to a bus stop

The bus stop is a critical element in a transit system’s provision of safe, timely, and convenient transportation.

photo of a statue representing justice

DDOT's Office of Civil Rights administers compliance programs and policies related to Civil Rights.

 
 Transportation and motor vehicles

DDOT’s mission is to ensure efficient and safe mobility of commercial vehicles traveling in the District, while mitigating community impacts and preserving transportation infrastructure. 

Public works service icon
photo of a granite curb and brick-lined gutter on District street

You can request curb and gutter repairs by calling the Mayor's Citywide Call Center at 311 or completing a service request online using the District government's

Official Documents of Record icon
Changes Ahead lead image

DDOT provides written notices of intent to modify traffic and/or parking requirements.

Grants and Funding icon
Green Grant Initiative - a child's hands cupping a tree sapling

Funded through the US Forest Service Urban and Community Forestry Program, UFA offers grants of varying size on a rolling basis.

Transportation and motor vehicles
Park and Charge Pilot - electric car charging station

DDOT has launched the Park and Charge Pilot in November 2010 to provide electric vehicle users the ability to charge up at public curbside parking spaces. 

Parking Meters
Parking Meters - gray double-headed standard parking meter

DDOT manages metered parking spaces to benefit residents, motorists and business owners.

Streets and Public Places service icon
Photo of DDOT worker showing people how to spray pavement marking arrow

Request crosswalk lines, turn arrows, lane dividers or bike lane pavement marking installion or repair using the District government's Service Request Center

Tickets and fines service icon
DC parking meter with bright green instructions sticker on the side

Use your mobile phone to pay for parking at metered spaces throughout the District.

 
Tickets and Fines service icon
Performance-based Parking Pilots - cars parked at curb during peak hourly rates

DDOT uses performance-based parking to manage the on-street parking resources in pilot areas of DC.

Public Works service icon
DDOT Pothole Repair - pothole machine at work

DC's standard is to repair potholes within three days of reporting.

Streets and Public Places icon
Public Space Management - aerial view of the District

DDOT strives to achieve and maintain safe and beauttiful public spaces throughout the District.

Permits, Licenses and Certifications icon
Public Space Tree Permit - tree-lined sidewalk scene

Residents or contractors who wish to plant, prune or remove a tree within the Public Right-of-Way must first obtain permission from DDOT's Urban Forestry Administration (UFA).

Transportation service icon

Automobiles housed in the District for 30 consecutive days are required to be registered and display a valid DC inspection sticker and tags when parked or operated on public space.

Feedback and Complaints service icon
Photo of a parking meter with a broken dome

Report a broken parking meter by calling  311 or use the online  Service Request Center.

Tickets and Fines service icon
Reserve Parking for a Funeral - herse with a funerary floral arrangement in the foreground

A funeral includes any event at which mourners come to pay respects to the deceased. This includes events such as wakes, viewings, visitations, and memorial services.

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